![](3D"SCGSProblemResolution_files/image002.jpg")
=
San Cl=
emente Girls Softball
Problem Resolution Procedure
Ideally,
most problems can be resolved between you, the team parent/s, coaches,
managers, or whomever the issue is with. If you have a problem, first go and
address it with the individual/s and make every effort to resolve it. If you
believe a higher-level of review is required, use the formal procedure belo=
w.
=
Pro=
cedure
Pur=
pose: To
provide a means by which a conflict may be considered, discussed and resolv=
ed
at the closest possible level to the point of origin.
Any dispute concerning the conduct of individuals or
violations of the rules governing San Clemente Girls Softball as outlined in
our “League Policy,” is the intended use for utilizing these
procedures.
For=
mal
Procedure: If informal efforts have not been successful in resolv=
ing
the issue, you may utilize the formal procedure.
First Level of Appeal: If the issue has not been
resolved to your satisfaction, you have the right to discuss it with your <=
u>Division
Representative. Every eff=
ort
shall be made to resolve the issue in this manner.
Note: Division Representatives are encouraged to discuss the
issue with the “Senior Division Representative/Player Agent” for
advice.
Second Level of Appeal: The appeal shall be directed=
to
the Senior Division Representative/Player Agent as soon as possible
after dissatisfaction of the Division Representatives response.<=
/span>
League President Review: If satisfaction has still not
been met, the issue shall be p=
ut in
writing and forwarded to the President of the Board of Directors. The
President should discuss the issue with both the Division Representative=
and the Senior Division Representative/Player Agent prior to renderi=
ng a
decision. If the issue is still not resolved to satisfaction it will be sen=
t on
to the Board of Directors for review.
Board of Directors Review: The issue will be presented =
in
writing and in person to the Board of Directors for a final decision=
. If
deemed necessary by the President, an emergency board meeting will be calle=
d. A
final decision will be rendered in writing within three days.
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